Client Services
There’s several ways we can help, but our aim is always to be bespoke to your needs.
Drop TAMALO Solutions a message with the basic ‘nuts and bolts’ of what you require, and from there we’ll schedule a conversation to discuss the big picture and the best solution for you!
But, if you're looking for some information first, and you’re unfamiliar with outsourced headhunting, here’s a basic snapshot of the main services TAMALO Solutions offer:
Exclusive Recruitment
You agree to TAMALO Solutions having exclusivity to fill your vacancy for a specified period of time.
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Only one recruiter works on the role, ensuring focused efforts, methodical working and no shortcuts.
Communications are limited to one recruiter. Consolidated feedback calls, minimised communication repetition, saving you time and minimising disruption to your day.
A more dedicated search compared to contingent recruitment.
A deeper search for the best matched candidates, not just the first.
No ‘muddied waters’. One singular, carefully crafted message to discreetly and effectively reach your desired prospective candidates.
Professional representation, that reflects your company’s culture, market positioning and employee value proposition in the very best light.
Shortlist & interview scheduling control. With management of all candidates and their diaries, a single recruiter can effectively work around your preferred schedule with more control.
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Having an exclusivity period permits us more time to sculpt and action an intelligent, thorough, and robust search strategy.
Retained Recruitment
The recruiter is paid an upfront fee to conduct the search, typically for senior or highly specialised positions.
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All the benefits of exclusive recruitment, plus:
The highest level of dedication and the most thorough search process. We have the time and commitment to cast a wider net, speak to many more people, and cover a wider range of additional & alternative talent pools.
Guarantees the highest level of commitment and resources from the recruiter.
Industry deep-dive, no rock left unturned.
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Involves an upfront payment, often split into stages. With our cashflow secured, we get to turn away all other work, putting your requirement right to the top of the list, and keep going until the job is done.
Contingent Recruitment
We get paid only after successfully placing a candidate (but you may have also briefed a number of other recruiters).
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No upfront fees - Payment is made only upon successful placement.
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Multiple recruiters may compete to fill the same role (Think of multiple bulls in a china shop, and most are blindfolded and panicking).
Candidates contacted multiple times by different headhunters can be put off from the role if the brief/ pitch is inconsistent or unprofessional.
You will have to arrange interviews/ feedback with multiple different recruiters.
The agreed Ts and Cs will likely vary across multiple recruiters, which can cause confusion.
What you can expect from TAMALO Solutions
Integrity and transparency at all times
We appreciate it’s a minefield out there, and many of you may have had your fingers burnt in the past, so honesty is at the core of everything we do.
Ethics
We will always endeavour to do the right thing, even if that means hurting our own interests.
On hand support
Team growth, team retention and talent nurturing is not easy in an increasingly competitive market with limited skill pools. We’re here to take the strain as we know you have your own job role pressures to contend with, alongside what are often unexpected recruitment requirements.
No over-promising
Finding the right person for your company is rarely a hurdle free process, so we won’t sell you the dream. What we will do is ensure you get the very best results within all parameters set.
A committed, professional and personable approach
We understand some talent pools are small, so it’s crucial not to burn bridges and to stay in contact and on good terms with the right people. After 14+ years headhunting we know that protecting our reputation and yours is critical. It’s a small world and word travels fast, good and bad.
No time wasting
We won’t waste your time setting up interviews that won’t realistically lead to you wanting to offer our candidates a job…and them accepting.
‘Perfect fit’
For TAMALO Solutions, this means that there’s the best possible chance given all possible knowable factors, that you’re going to be happy working with your new team member. You will like, or at least respect, each other, as you will share the same vision, work ethic, and hopefully sense of humour too. Being happy of course means the satisfaction of adding value, and in the right environment, people’s best performance usually does shine through. Whether placing a Senior Leader or an entry-level Engineer, you have got to actually work together for a good chunk of your waking life, so matching for long-term fit is the backbone of TAMALO’s focus.
Network access
14+ years in the HVACR, BMS, Process/ Industrial Cooling sectors means we have a head start when it comes to quickly bringing the best professionals to your table. Making the most of the short windows of opportunity where the professional ‘gems’ of the industry are momentarily open to a change of company, is our strength that we can in turn make yours.
Long term partnership
The better we get to know you, the better we get at matching people for your business. It’s important for us to be there for you at the right time, and often that means planning ahead of future recruitment needs so you’re never caught short.
What TAMALO Solutions expect from you
Thorough job briefings
Vacancy detail is the cornerstone of our success. The responsibilities, skill requirements and personal specifications of a job are of course important. Qualification and experience matter too. But if you want the best, not just someone to keep the ship on course, we need to talk about your employee value proposition. Why would a successful professional in a secure role, leave for your role?
Candidate protection
The professionals TAMALO Solutions source, are often nervous about releasing their CVs for risk of jeopardising their current role. Many understandably want tight control over their details. We never send a candidate’s CV’s anywhere without their express permission, and therefore request you also don’t forward or share any of the CVs we send you, with any other companies or 3rd parties, without agreement of TAMALO Solutions.
Prompt feedback
Impressions matter. Leaving candidates hanging risks not only eroding their interest in your job opportunity/ company, but also increases the chances of your competitors enticing them before you do. And, let’s be honest, we don’t like chasing, and you don’t like being chased.
Channelled candidate communication
All communications with candidates is to be expressly organised by TAMALO Solutions unless otherwise agreed by us.
Regular updates
If you’ve briefed us on a position, and the role has either changed, been cancelled or filled, please let us know immediately.
Whatever the reason, when things don’t go to plan, it can often be a highly stressful and lonely experience. It’s common in these times to question your own capabilities, your past choices, and your future prospects.
But just because things haven’t worked out for you recently, that doesn’t mean you can’t come back stronger, better and happier. You might just need a helping hand!
That’s where TAMALO Solutions come in.
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