In business you “Aadpt or die!”
…"But we've always done it like that!"
Being differentiated, efficient/ lean, dynamic etc is key to survival and growth
However, in the pursuit of product/ process/ service innovations, evolutions or revolutions....it's important not to discard all those traditional tried and tested approaches that got you to where you are now!
'New' and 'Shiny' isn't always better.
Perhaps 'some' of the old ways are the BEST ways.
Sustainable and repeat business is all about relationships...whether that be with a person and/ or a brand.
Despite the fancy automated AI innovations on the horizon....I think it always will be too!
Ironically, the overwhelming barrage of devices, apps and technology upgrades, designed to connect and bring us together...seem only to drive us further apart.
It’s hard to find many jobs that will be AI proof indefinitely…but perhaps in the distant future it’ll swing the other way, and human interaction will become the ‘new cool’.
Make hay whilst the sun shines!